B2B commerce is evolving at an unprecedented pace. Rapid technological advancements, evolving customer expectations, and market dynamics are paving the…
As 2024 comes to a close, organizations across industries are preparing for change in 2025. Technology is advancing rapidly with…
The time has come for the contact center and customer handling environment to jettison the term, ‘deflection.’ There is an…
Energy-efficient data centers are crucial for reducing environmental impact and costs. As digital demand rises, the need for action on sustainability has never been clearer.
Accelerate business growth and competitive success with an AI-fueled business operating plan covering organization, culture, resources and operations.
CDPs provide high-quality data and analytics for this and other use cases involving growing revenue streams and delivering differentiated experiences with high value business outcomes.
In today’s crowded marketing landscape, the 4-O Marketing Matrix offers a critical upgrade from the traditional 4 Ps model (Product,…
In today’s high-stakes sales environment, managers are grappling with an array of challenges that can stifle growth and efficiency. From…
The carbon management software landscape has experienced explosive growth over the past five years. IDC’s MarketScape helps organizations select the right vendor.